The Problem
A Burnaby shopping centre's water bills had been rising for 18 months. The property manager suspected underground leaks but the plaza had 12 tenants on shared metering.
Detection Method
We conducted a whole-property acoustic correlation survey overnight. Three underground leaks were identified: two on the main service line and one on an irrigation lateral.
Results
Leaks repaired in a single weekend. Water costs dropped 40%. The PM instituted annual surveys as standard, avoiding $18K/year in wasted water.
“The overnight work was seamless; our tenants never even knew they were here.”